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General questions about our legal services and processes
Yes — we offer free initial consultations for most legal areas. It's your chance to ask questions and understand your options without any cost. During this consultation, we'll assess your case, explain the legal process, and provide you with a clear understanding of how we can help you achieve the best possible outcome.
Yes, we work with clients across Australia. While our main offices are located in Queensland and New South Wales, we can assist clients nationwide through our network of legal professionals and remote consultation services. Some matters may require local representation, which we can arrange through our trusted partners.
We offer both fixed-fee and hourly billing arrangements depending on the type of legal matter. Simple transactions like property conveyancing often have fixed fees, while complex litigation may be billed hourly. We'll always discuss our fee structure upfront and provide you with a clear estimate before commencing work.
Yes, we understand that legal costs can be significant. We offer flexible payment plans for eligible clients and can discuss various financing options including 'no win, no fee' arrangements for certain types of cases. We'll work with you to find a payment solution that fits your circumstances.
Our secure client portal allows you to upload relevant documents before your consultation. This helps us prepare more effectively and makes better use of your consultation time. You'll receive secure login details after booking your appointment.